Success Stories
Ken Coutler, director of sales and marketing of Raphael, a premium winery in Long
Island, New York said, "we've very pleased with WineWare Software products. We first purchased their
wine club program to meet our immediate automation needs and being very pleased with that product,
about a year later, we purchased their touch screen POS system with club integration. It has worked
out fantastic for us."
Dan Crouzet-Pascal on UNWINDED, a wine shop in San Jose, CA said, "We chose
SmartClub because it offers a wide array of features for managing our growing wine club at a very
reasonable price. it looks like we made the right choice as the post-sales support has been
excellent.
Michael Donovan, Managing Director of ROXYANN WINERY said, "We have been extremely
pleased with WineWare Software in our Tasting Room. It is not only a
reliable and cost-effective POS system, but is extremely user-friendly for our many full-time and
part-time tasting room staff. We also use their Wine Club software to track and service our 750 member
Wine Club, and recently added a second POS station to our Tasting Room."
Arnie & Paige
Gilpin, proprietors of Windwalker Vineyardsin
Fair Play, California, had a sizable wine
club they were processing manually and choose SmartClub
to automate the process with very favorable results.
Arnie stated, “now that we have a great tool
for processing wine clubs, we’ll focus on increasing
our members. We would not have considered this direction
without the SmartClub product.”
Hilary Criollo of Hopkins Vineyard in
New Preston, Connecticut chose WineWare
Software products for their multi-station tasting
room. Hilary said, "These people are
professional and great to work with - it was an
easy decision."
Mike Giubbini and Steve Pesenti, owners of Rotta
Winery, one of the 3 original wineries
in the California Central Coast,
has reopened and elected to purchase Smart POS
for it’s ease of use and reliable functionality.
Mr. Giubbini said, “I’m not a computer
guy and wanted something that myself and my tasting
room staff could use in a simple form. The push
button friendly Smart POS really servers our
goals, and I still don’t have to be a computer
guy.”
Savvy Cellars , a new
wine bar in Redwood City, California says
owner Jennifer Ayers, "After researching several
POS systems, I was impressed with the WineWare's
solution. We needed a retail and bar component
and I liked how seamlessly the system did
everything I needed. It's a real time saver."
Greg Panietz, co-owner of Wooldridge Creek
Winery in Grants Pass, Oregon with a development background
recognized the quality of the software and was
amazed at the low price. Greg said, "My
only concern was working with an out of area vendor. That
issue was quickly eliminated as their tech support
is outstanding; actually, it's the best I've seen."
Kert Platner of Times Ten Cellars in Dallas,
Texas chose WineWare Software products
that included Gift and Member card programs. Kert
commented, "Loyalty and Gift cards keep customers
coming back though our doors and the Gift cards
bring new customers, we love the products."
Shirlene Barton, owner of Grey
Wolf Cellars of Paso Robles, California said, “Before SmartClub,
it used to take us 10 days to process our 1700 Member
wine club. Now, we do it in a morning, what a great
product and we don’t have the hand written
notes of Members data posted all over. The integrated
SmartClub database is sophisticated and the purchase
price was right.”
Jody Bogle of Bogle Winery in
Clarksburg, California purchased SmartClub
to automate their wine club. Jody said, “Going
to a recent trade show, it was worth the 4 hour
round trip drive in the rain to see SmartClub and
understand how it will save us time and automate
the process. We’re very impressed with all
of the functionality of SmartClub and I highly
recommend the product.”
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